Refusal of disconnection

Christos Mavridis Swisscom 30.01.2019 Signaler Plainte signalée

Hello 


 


I've been a customer with Swisscom for about 2 years. Never missed my bills etc. 


Recently I made a new connection and the company I am working with relocated me to Oman. 


I have left Europe and asked to disconnect my services since I do not use them. 


My account is dormant and I do not use Swisscom anymore. 


I would like Swisscom to cancel my. Services and send me a refund for the days I did not use the services. 


I am happy to continue paying for my phone device in installments as normal. 

  • Remboursement CHF 80.-

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Christos Mavridis 03.02.2019

Since I do not use the Swiss phone number anymore. Could you please contact me. Either by email or at +968 024 044

Thank you

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Christos Mavridis 13.02.2019

So the account is now cancelled? 

Please let me know